Privacy Policy

Last Updated: March 27, 2025

Prayashmay Hospitality Private Limited ("we," "our," or "us") operates the PRASH mobile application, a rent management system designed to streamline rental processes for our hospitality services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our App.

By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the App.

1. Information We Collect

a. Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Government-Issued Identification: Copies of documents such as a driver’s license or passport.
• Payment Information: Credit card numbers or bank account details for processing rent payments.
• Rental Information: Lease terms, property details, and payment history.

b. Automatically Collected Information

• Device Information: IP address, device type, operating system, and unique identifiers.
• Usage Data: Pages visited, features used, and time spent in the App.

2. How We Use Your Information

• Provide, maintain, and improve the App and our rental management services.
• Process rental applications, payments, and agreements.
• Verify your identity and comply with legal obligations.
• Communicate with you via confirmations, invoices, updates, and support.
• Protect against fraud, unauthorized access, or illegal activity.
• Analyze trends to enhance user experience and App functionality.

3. How We Protect Your Information

We implement security measures such as data encryption, access controls, and security assessments to protect your personal information. However, no system is entirely secure, and in case of a breach, we will notify you as required by law.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with service providers (e.g., payment processors), for legal compliance, or in the event of a business transfer.

5. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or opt out of certain communications. To exercise your rights, contact us at prayashmay.hospitality@paruluniversity.ac.in.

6. Data Retention

We retain personal information only as long as necessary for legal and operational purposes. Once no longer needed, we securely delete or anonymize your data.

7. Third-Party Links and Services

The App may contain links to third-party services (e.g., payment gateways). We encourage you to review their privacy policies before sharing any information.

8. Children's Privacy

The App is not intended for individuals under 18. We do not knowingly collect data from children, and if we do, we will delete it.

9. International Data Transfers

If you are outside India, your data may be transferred to India or other countries where our service providers operate.

10. Changes to This Privacy Policy

We may update this policy as needed. Significant changes will be communicated via the App or email.

11. Contact Us

For any questions or concerns, please contact us:

• Company: Prayashmay Hospitality Private Limited
• Email: prayashmay.hospitality@paruluniversity.ac.in
• Phone: +91 7486934868